At Tripsmiths Ltd and Group Companies (including TS Travel Ltd and Tripsmiths Media) your privacy is treated with respect. We promise that we will tell you what personal data we use and how we use it to ensure your holiday not only caters for your personal needs but is also safe.
We will ensure compliance with the General Data Protection Regulations (EU) 2016/679, as well as with the Data Protection Act 1998 (and any amendment of or replacement for that Act) and the Privacy and Electronic Communications (EC Directive) Regulations 2003 (and any amendment of or replacement for those Regulations), and any other data protection laws that apply from time to time (the "Data Protection Laws").
Tripsmiths Ltd is a data controller in that we determine the purposes and means of the processing of personal data that we collect. We are registered with the Information Commissioner's Office under reference no. ZA531468.
We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. Any questions concerning personal data including any requests to exercise your legal rights should be addressed to 4-6 Canfield Place, London NW6 3BT. or email us at [email protected]
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
As a travel business, we need to collect certain personal data from you to ensure that we can make the arrangements for your holiday with the operator and other suppliers, and, where we act as principal tour operator for your package, in order to perform your holiday contract services. We would also like to collect your personal data to able to provide you with details of future holidays and for the other purposes set out in this policy.
This Policy is organised into the following sections:
1. Personal data that we collect
2. Purposes for which we use your personal data
3. How Personal Data is collected
4. Security and retention of your personal data
5. Sharing your personal data
6. Your rights
7. Cookies and other tracking technologies